"International shipping leaves a LOT to be desired."
Ordered a part, they shipped it without pre-paying the import duties so it costs me an extra 1000 mexican pesos for "paperwork".
RaymondStanley
May 12, 2023
"Good delivery performance"
Good delivery performance. Easy to deal with. Good communications.
"Great feedback & notification through…"
Great feedback & notification through shipping; parts arrived when they said they would.
Allison.Baker
May 11, 2023
"Fast shipping and great ordering…"
Fast shipping and great ordering experience and always competitive prices.
What could have improved? It was not clear to me there was extra lead time on some lines.
crazyfish394
May 11, 2023
"Prompt, accurate, friendly service"
Prompt, efficient andhelpful service
"Mis-advertised product and poor…"
Mis-advertised product and poor customer service
heavygoose696
May 11, 2023
"It was easy to order"
It was easy to order, came on time with great traveling packaging. Price was good too.
"4 Stars"
It took a little long for my goods to be dispatched. But other than that I'm very happy.
"Always fast shipping and good prices"
Always fast shipping and good prices. Thanks.
yellowbird755
May 05, 2023
"Order response"
I appreciate the efforts made by Ronald P to resolve my order complications. However, it was frustrating trying to get quick responses to my texts and requests for follow up. Even if there's no resolution to the issue, acknowledgement of the text is a comfort. At a certain point I thought I might've been involved in a scam.
That said, it all worked out and I have the parts I needed. Thank you
"Good service"
It was on back order but still arrived in a timely manner.
"Mauripro on top of it."
I called them up to find out If I could substitute 32 mm for 1 1/4 inch jib track the answer was yes. They accepted my order then told me that there was a backorder but they gave me a preferable substitute with a nice discount. They did not ship one of the items but that was not because of Mauripro's fault, the invoice showed that the order was correct, but Ronstan directly filled the order who made the blunder. Mauripro was right on top of it and they made sure the order was corrected They are fair priced, diligent, helpful and honest. I dont think you can go wrong with them.
Pauline.Jackson
May 04, 2023
"My experience with Christina has been…"
My experience with Christina has been exceptional. My order, after sales support (even in the after hours) were complete and handled in an above competent manner in every way.
"Good quality and good assistance"
Good quality and good assistance. It did take some time to arrive but I do understance because it was a part difficult to find. Thank you guys.
kpayton1992.kp
May 02, 2023
"Thanks to Adriana Rojas for her…"
Thanks to Adriana Rojas for her understanding and honoring the price even though I had issues getting the order in on time because I had to fly out of the US for an emergency. Adriana also kept in contact throughout the order process to make sure it all went smoothly. Thanks again!